FlyMeld by Almusafir Holidays

Technology That Understands Travel

We build digital solutions inspired by real needs in travel and tourism, making journeys easier, empowering teams, and connecting services more effectively.

About

Built on Travel Experience

FlyMeld is the digital solutions and innovation division of Almusafir Holidays Travel & Tourism. Working close to the everyday details of travel helps us understand the challenges faced by travelers, teams, and partners, and turn those needs into practical digital experiences and tools.

A project of Almusafir Holidays Travel & Tourism

  • Travelers
  • Teams
  • Partners

Practical digital experiences and tools

What We Do

Focused on what makes a difference in travel

  • Traveler Experience

    We simplify the steps travelers take, from requesting a service to tracking and using it.

  • Tools for Travel Teams

    We build tools that help teams organize operations, track requests, and deliver smoother service.

  • Connected Services and Partners

    We create digital experiences that bring services and stakeholders together through clear workflows.

Selected Work

Solutions Built Around Real Needs

Examples of solutions we have built, each born from a challenge we faced in our daily work. Presented by what they do and the value they deliver.

Project 01

Financial Management for Travel Operations

We lived the accounting complexity, so we built a solution from real work

An accounting system built for how travel agencies actually work: it captures booking data automatically, handles multiple currencies and tax treatments, and shows every balance on one screen.

  • One-click recording
  • Multi-currency
  • Unified balances
  • Memberships & points
  • Customer insights
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The challenge

Financial management is one of the toughest parts of running a travel agency, and we have lived it day to day. Behind every booking are commissions and sales targets, supplier payables in different currencies, corporate client contracts, VAT-able and exempt services, and full or simplified tax invoices.

A single invoice can combine several costs in different international currencies, while balances are spread across suppliers, booking portals, banks and staff cash drawers. Understanding that pain is where our solution began: bringing the details together and tying them to how the industry works.

How we solved it

We built an accounting system that captures and records booking data automatically in one click, processes multi-currency costs, tracks commissions, sales targets, supplier payables and corporate contracts, and issues invoices according to their type and tax treatment.

From a single interactive screen, the team can see balances across suppliers, booking portals, banks and staff cash drawers, without connecting to any other accounting system.

The solution also covers customer memberships, from activation and earning points to redeeming them at checkout, while tracking booking behavior to understand customer needs and shape better services and offers.

The value we delivered

We turned scattered financial details into one unified view that links every booking to its costs and payables, making daily recording and follow-up easier. Connecting that view to memberships and points brings managing the money and growing customer relationships together.

Project 02

Simpler Payments

One link for the customer, one view for the team

One platform to create and track payment requests that shows provider fees before sending and gives customers a protected link to choose how they pay.

  • One link
  • Multiple payment options
  • Clear fees
  • Instant payment alerts
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The challenge

With many payment gateways and buy-now-pay-later providers, collecting a payment meant jumping between accounts and links. If one provider declined a customer, staff had to create a new link with another provider, send it, then wait and check each platform separately.

For customers paying remotely, multiple links can feel uncertain and make the experience less clear.

There is a financial challenge too: on some flight bookings the agency commission may be as low as 3%, so knowing the provider fee before sending a request is essential to judge whether a payment method suits the booking.

How we solved it

We built a platform that brings creating and tracking payment requests into one interface, showing staff the provider fee and the amount to be deducted before sending, so they can pick the right method knowing its impact on the booking margin.

Customers receive a protected link that opens only with their mobile number. It shows their invoice and lets them choose a payment method, and if one provider declines, they can try another from the same link, with no new link needed.

Once payment is complete, the status updates and staff are notified instantly, with no need to check each provider separately.

The value we delivered

We brought the whole payment journey into one place: one account for staff, one link for the customer, and clear fees before collection. Customers complete payments more independently, staff spend less time switching links and checking statuses, and the cost of every transaction is clearer.

Project 03

Business & Group Travel Management

One trip, many details, and a platform that brings them together

A platform that brings participants’ data, choices and transfers into one flow: each traveler signs in with a trip code, and the organizing team follows every detail.

  • Private access per trip
  • Organized data
  • Coordinated transfers
  • Direct communication
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The challenge

Organizing corporate and delegation travel goes far beyond booking flights and hotels: every traveler has data, documents and needs, and every trip has options, schedules and transfers to coordinate.

As participant numbers grow, collecting data, updating options and assigning travelers to transport through scattered messages and files takes up the team’s time and makes it hard to confirm that information is complete and updates reach everyone.

How we solved it

We built a platform that keeps trip and participant details in one place. Travelers sign in with a trip code and password to complete contact, passport and health details, and to view the flight options available for their trip.

The organizing team tracks participant data, prevents duplicate registrations by mobile number, assigns travelers to cars and seats by destination, and sends trip updates by SMS.

The value we delivered

We put everything the organizing team needs into one clear flow, and gave travelers a direct way to complete their details and review their options. Following up with participants, coordinating transfers and communicating with them became more organized at every stage of trip preparation.

Project 04

Gifts & Interactive Campaigns

We turned marketing offers into an experience people take part in

A digital platform that delivers gifts and offers through interactive experiences, tied to public occasions and kept within each campaign’s budget.

  • Interactive gifts
  • Clear participation
  • Seasonal campaigns
  • Budget control
Read the case studyHide details

The challenge

Gifts and offers are part of our relationship with customers, but delivering them means balancing an engaging experience, the campaign budget and a clear way to take part.

With varied offers and public occasions, we needed one way to bring these initiatives together and present them in an engaging, organized way that fits each campaign’s budget and nature.

How we solved it

We created a digital platform that delivers gifts and marketing offers through interactive experiences, where we set the gifts and how they are awarded to match the budget of each initiative.

Through it we launch campaigns around public occasions and give customers a clear experience of how to take part and what gifts and offers are included, with room to refresh ideas from one campaign to the next.

The value we delivered

We brought gifts and offers into a renewable digital experience that helps us run our initiatives within budget, and gives customers a more engaging way to interact with us during campaigns and occasions.

How We Work

From a real need to a solution people use

  1. 01

    Understand the Need

    We listen to users and study the workflow.

  2. 02

    Design the Experience

    We map the journey and simplify each step.

  3. 03

    Build the Solution

    We turn the idea into a usable product.

  4. 04

    Keep Improving

    We refine it through use and feedback.

Join Us

Help Us Shape the Future of Travel

We welcome developers, product and UX designers, and specialists in data and system integration who enjoy solving real challenges in travel.

  • Software development
  • Product & UX design
  • Data
  • System integration

Expression of interest

Tell us about your experience and what you enjoy working on.

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Have a Travel Project?

Your Idea Could Improve Travel

If you have a technology project or idea that serves travelers, travel businesses, or industry partners, we would be glad to learn about it and explore possible ways to work together.

Project submission

Project stage

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Contact

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